I contacted Lowe’s Customer Service who wanted me to bring the unit back to the store for a refund. I wrote to the President of the company and explained that his Customer Service person needed to buy the cord and drop ship it to me. They agreed and sent me a gift card to cover my cost. We called these men’s supervisor he came and repainted some of the walls. In places it is cut to short as I can see the floor underneath.The boss always does right IF they are really interested in customer service. Reply On 8/28/2017 I purchased carpet for my whole house from the Muncie, Indiana store #116. Every time I vacuum the edges lift up off the tack strip if it is even attached to the tack strip.I went back to the store Saturday, looking for answers.The man who tried to help said his hands were tied and there was nothing he could do.I called Tuesday and Wednesday only for the phone number to go to voice mail of a man. My husband and I have been playing phone tag with 5-6 different people on 10/25/2017. I’m not sure that the one who reads this will respond but here goes….
I thought it would take longer than 3 hours to do a quality job, plus it being the end of the day they were probably tired and wanted to go home.
9/25/17 – The guys arrived around PM and removed the legs on my stove and it still would not fit flush on the countertop.
I asked if my tiles would be scratched if the stove is moved with no legs and was told yes.
Told woman answering phone the plumber was supposed to disconnect my sink this morning because installers were due around PM. He apologized and said I wasn’t on his schedule for that day.
She said I had a new contact and gave me her name and direct phone number. Said he would return tomorrow around lunchtime to reconnect my new sink.